Live webinar April 13th 2011 from Maron Structure Technologies: A Deep Dive into Avaya Aura ArchitectureA technical based webinar on Avaya Aura Architecture. 999% or better. 65 verified user reviews and ratings of features, pros, cons, pricing, support and more. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. users and 350,000 SIP devices. Smartz Suite in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using the chart below. NEC. x Avaya Aura Application Enablement Services 7. See side-by-side comparisons of product capabilities, customer experience, pros and cons, and reviewer demographics to find the best fit for your organization. Avaya Aura Platform. Aragon Research recognized Avaya as a Market Leader in the Intelligent Video Conferencing Globe, 2022, with video conferencing a key. 59 Reviews and Ratings. Great 31861X exam questions. 1. . Consistently ranking as one of the top 100 post-secondary institutions in the world, McMaster University in Hamilton, Ontario, Canada was eager to modernize. relies on an Avaya OneCloud Private UCaaS platform to deliver data center. Voice. Compare Avaya Aura Platform vs NICE Nexidia Predictive Behavioral Routing (formerly Mattersight). Chrome Enterprise Recommended (CER) Avaya Experience Platform has passed the contact center technical validation for Chrome Enterprise Recommended for ChromeOS. 4 out of 5, based on over 3,555 reviews left anonymously by employees. 3 or later. User Review of Avaya Aura: 'We are using Avaya Aura to consolidate. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. Compare Avaya Aura Platform vs Genesys Cloud. Aura® ontact enter supports minimum versions of the following Avaya Aura® components: Avaya Aura Components Release Avaya Aura System Platform 7. Genesys Cloud in 2023 by cost, reviews, features, integrations, deployment, target market, support options, trial offers, training options, years in business, region, and more using the chart below. Compare 8x8 Express vs Avaya Aura Platform. The platform allows businesses to engage with customers across multiple channels, including voice, chat, email, and social media. 12. x, 10. Review the terms and policies associated with Avaya software and services. Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. Find the highest rated business Business Software for Avaya Aura pricing, reviews, free demos, trials, and more. They require a UC solution that will support 20% growth. Now in place at thousands of enterprises, the Avaya Aura Platform is based on open industry standards, supporting vendor interoperabilityUser Review of Avaya OneCloud UCaaS: 'Avaya Aura is the first VOIP system we have used in our company. " "We like the capability of using it on multiple stations , the reports and the fact that it is easy to use and reliable. Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to all businesses across various industries. Google. "TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. Director of Accounting. 8 was made generally available in September 2020; Service Pack 1 (Release 3. 999% uptime SLA. The latest release is recommended for new development. 0 / 5 design. Get executives on board early. Explore your options for communications innovation. Connect your employees to your customers across the channels they use most. It has made it possible via dynamic collaboration, video conferencing, and additional. The new Avaya Aura Platform and Avaya Call Center Elite will be offered only under the existing Avaya OneCloud Subscription model using the current Subscription packages or Avaya. Partners. Amazon Web Services (AWS) Poly. Speech auto attendant: Let callers say a name to connect with someone, rather than dialing. 0. Read the latest Avaya IP Office reviews, and choose your business software with confidence. Video meetings and team collaboration are vital to hybrid work. Reviews and Ratings (66) Do you work forAvaya? Learn how we help vendors Get your free intent data report Profile Claimed Overview What is Avaya Aura? The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. The VMWare (virtualized) Full Stack solution does not include Avaya-supplied server (i. Tata Communications. Connect your employees to your customers across the channels they use most. Running on Microsoft Azure, our cloud-powered solution works across voice and digital channels to connect all touchpoints throughout the customer journey — voice, email, messaging, chat, social, and more. Ready to join meeting place with solid mobile app. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. 5161 verified user reviews and ratings of features, pros, cons, pricing, support and more. There is no other platform that comes even close to the amount of features and readability of the Avaya aura platform. Avaya Experience Platform rates 4. Considering alternatives to Avaya? See what Unified Communications Avaya users also considered in their purchasing decision. Avaya Aura® Application Enablement Services E. Your flagship on-premises Avaya Aura Platform delivers dependable, secure, and scalable unified communications and customer service solutions throughout your business. Enghouse Interactive. Avaya Cloud Office allows us to stay connected to each other when in and outside the office, along with the rest of the world. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Contact Center as a Service (CCaaS) is a cloud-based customer service application that manages and tracks customer journeys, employee interactions with clients, and many other inbound or outbound customer communications. 7 15 Ratings (All Time) Rating Distribution 5 Star 73% 4 Star 27% 3 Star 0% 2 Star 0% 1 Star 0% Distribution based on. file_download Download PDF. 5 stars with 2 reviews. IMPORTANT The following end of sale and end of support dates have been announced for the Avaya. The most reliable voice platform by far. 3439 MR Nieuwegein. Avaya Experience Platform . In addition, customer experience gained a more dynamic and objective. 1. Dumpsboss will ensure that you are 100% prepared for. Avaya Aura Suite version 8, Avaya Softphone, Avaya Vantage phones, Scopia Desktop XT 5000, Avaya Equinox Mobile, Avaya One-X, Avaya Breeze Platform With the incorporation of eight video conferencing units of equipment nationwide, more formal, corporate, face-to-face communication and effective internal collaboration were achieved. Empower remote agents with the right knowledge and insights to drive better customer experiences. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. Workplace from Meta vs. Morristown, NJ & New Delhi, India – November 7, 2023: Avaya, a global leader in customer experience solutions, today announced that it is witnessing an accelerated momentum for its solutions in India,. Reviewed in Last 12 Months mail_outline Email Page 4. Compare Avaya Aura Platform vs Comcast VOIP. Explore your options for communications innovation. 52% of employees would recommend working at Avaya to a friend and 34% have a positive outlook for the business. Microsoft Teams has a rating of 4. A reliable workhorse, proven to deliver exactly what is offered. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. The Avaya solution consists of Avaya Aura® Communication Manager R10. Company Size: 50M - 250M USD. User Review of Avaya Aura: 'I handle day-to-day tickets with MACS, including trouble tickets. Compare Avaya Aura Platform to alternative VoIP Providers. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. Company Size: Gov't/PS/ED 5,000 - 50,000 Employees. The result is a cost-effective and innovative multimedia communications infrastructure that integrates existing and emerging investments in voice and video, real-time collaboration, and more. 1, Avaya Aura® Session Manager R10. Avaya Aura . com. N/A. Learn more about the top Avaya Aura Platform competitors and alternatives. MiVoice Office Application Suite (Mitel Application Suite) 31 Reviews and Ratings. With the release of the new curriculum (31211W – Avaya Aura® Platform Overview for Design and 31811W – Designing the Avaya Aura® Platform) the following course20 in-depth Avaya Aura Platform reviews and ratings of pros/cons, pricing, features and more. Tata Communications. Avaya Aura Platform. "Reviews of Avaya UCaaS. The Avaya Aura Platform, a flagship solution for next-generation communications, is proactively driving this openness—adopting industry standards, vendor interoperability and third party ecosystems that enable organizations to choose best in class solutions. Industry: Miscellaneous Industry. New in Release 9. 0. Avaya Aura CallReviewer Function: Investors. Offline. Your flagship on-premises Avaya Aura Platform delivers dependable, secure, and scalable unified communications and customer service solutions throughout your business. Compare Avaya Aura vs Avaya UCaaS. Compare Avaya Aura Platform vs Evolve IP - IP Phone Systems. In this report, Aragon Research reviews key trends and predicts: By year end 2022, AI-based contact centers will be able to identify the real issue a customer is facing 50% faster than traditional approaches. Presentation Transcript. It is simple enough to run onAvaya Aura Platform. Read Avaya Aura Platform customer reviews, learn about the product’s features, and compare to competitors in the Unified Communications market. 0 / 5 ease. IMPORTANT The following end of sale and end of support dates have been announced for the Avaya Breeze platform and selected snap-ins as stand-alone products. We also have multiple LSP and Media Gateway. Explore your options for communications innovation. Odigo has been the central tool in handling the contact central flows with the plus point in terms of intergration and pricing. Service Pack 2 (release 10. 4. Avaya Aura Solution for Midsize Enterprise (Legacy) 3. Most Helpful Avaya Aura Call Center Elite Reviews. 0. Aragon also estimates the transaction cost with a virtual agent is only about $1-$4, compared with $15-$100 with a human agent. We have prepared this website privacy statement to disclose how Avaya LLC (350 Mt. Reviews of Avaya UCaaS. Compare Avaya Aura Platform vs Skype. Affects 8. View more. rate_review Write a Review. Nothing I can see that stood out as a negative. Twitter: @avaya_nl. Pricing. The course covers the development of applications for contact center agents using the Avaya Interaction Center Client SDK. Review of Avaya Experience Platform Software: system overview, features, price and cost information. x Avaya Aura Communication Manager 7. Manpower efficiency – No need for separate experts and training across multiple. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. 6 8 Reviews Avaya Aura Platform 4. Galib Karim, GVP of. So what’s in it for you, the developer? The application development market is thriving: forecasts suggest a compound annual growth rate (CAGR) of over 150% between 2010 and 2015 to a global $100B marketi. SSL VPN Onboarding and Onboarding Express APIs and SDKs: The release introduces the Onboarding APIs and SDKs, which enable Business Partners to use their own Avaya VPN Gateways to perform remote customer support over IP Office SSL VPN technology. Considering alternatives to Avaya? See what Contact Center Infrastructure Avaya users also considered in their purchasing decision. Adobe. Service Pack 2 (release 10. You keep the familiar Avaya solution you have now—such as Avaya Aura Platform and Avaya Call Center Elite— just in a dedicated instance on Microsoft Azure, the market-leading cloud that delivers savings, scalability, and security. Manage Content. Read more on GetVOIP. First, transition your current on-premises platform to Avaya Enterprise Cloud. This curriculum. Avaya files for bankruptcy creating a climate of uncertainty for customers. Browse verified reviews and ratings for Avaya enterprise products. Integration Platform as a Service (iPaaS) IoT Device Management; LAN Switches; Mainframe Monitoring; Managed Private Cloud; Network Performance Monitoring;Avaya Aura platform is the best applications for voice communications in the world. It provides seam-less integration of voice, video, mobile, and web applications and services—on any device, enabling you to change the way your mobile, distributed workforce collaborates. Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. Avaya’s Unified Communications as a Service (UCaaS) is a cloud-based solution that combines voice, video, messaging, and collaboration into a single, easy-to-use platform. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. It permits us to handle a lot of different call categories and skills providing good flexibility. Find an Avaya Partner (Spanish) Find an Avaya Partner (English)Santa Clara, Calif. 0. Aragon Research releases its first edition of Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center (ICC), and Avaya is listed as a Leader. In addition, we are pleased to offer the following local reporting options via our independent 3rd Party Provider, Convercent, to all employees and other persons of Ireland and Germany who might have work-related concerns regarding compliance with EU law. The phone logs into extension X when it boots. The on-premises Avaya. Configuring the Dolby Conference Phone as a SIP Endpoint. Put a coach on every call: Help agents help customers with live monitoring, keyword spotting, sentiment analysis, and more. 0 through 6. NG911 Capabilities. 20%, Vidyard with 12. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. Avaya IP Office . NEC. Related markets: Avaya Aura Platform in Unified Communications (123 Reviews), Avaya Aura Platform in Contact Center as a Service (4 Reviews), Avaya Aura Platform in Meeting Solutions (2 Reviews) Overview Reviews Alternatives Likes and Dislikes. Read the latest reviews and find the best Contact Center Infrastructure software. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and. Talk to our advisors to see if Avaya UCaaS is a good fit for you!Compare Avaya Aura vs Broadvoice. For administrators it will take a little bit time to understand the platform and to master it . These free demo questions are parts of the 31861X. 2. rate_review Write a Review. 1 out of 10. Next steps ® Install the Avaya Aura Web Gateway. 4. We install Avaya Aura in the Telus data centres and then provide a managed service for our customers. Reviewer Function: IT. 1. The Avaya Media Processing Core (MPC) just won the “ Most Innovative Product ” award from UCToday. Page 44 The default user name is admin, group is admingrp, and password is avaya123. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and. The Avaya Aura Platform provides the capacity to support up to 250,000 . Avaya IP Office . We actually acquire Avaya aura services for contact center telephony services which helps to increase. Avaya Aura® Communication Manager is a foundational element of the Avaya Aura® Platform, and delivers rich voice, video, mobility, messaging and engagement capabilities on a resilient, distributed network. Driving transformative, people-centric engagement, Avaya has developed the. June 27, 2023. For organizations with 100. In this review, we will be unpicking this to find out what Oceana has got that other CRM platforms have not. 5. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Premium: Avaya’s most popular business phone plan costs $37. 0. Avaya Aura Communication Manager Release 6. Avaya Aura Platform is a VoIP - SIP Software: Compare Prices, Reviews, Features & find Alternatives to Avaya Aura Platform with SaaS-Alternatives. If you manage one or more large hotels or midsize properties, the Avaya Aura® communications platform is the ideal solution for unified communications (UC), on-Avaya’s Ethics, Integrity and Security (EIS) team is led by our Chief Compliance Officer and is strategically placed with our worldwide law team to ensure independent governance, Board of Directors oversight, and transparency to our stakeholders. These communications are tracked across voice and digital channels,. Reviews of Avaya UCaaS. 03/11/2022 06:14:26. Pros and Cons. Even in the smallest configuration, the Avaya Aura platform provides an outstanding solution for maintaining resiliency and engagement capabilities. Traditional 911 infrastructure cannot adequately meet the demands of the digital era. Security requires currency. Review the terms and policies for software licensed to you by Avaya or one of our third-party providers. Release history. A customer has a new location with 1,900 users. Affects 8. The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and. Increase first contact resolution by delivering relevant, contextual knowledge content to employees and customers. Innovation Without Disruption. 17 verified user reviews and ratings of features, pros, cons, pricing, support and more. X of avaya aura is going end of sale on the 13th of december 2021. 2022 (view notice) 3. A multi-protocol, open standards-based (SIP/SIMPLE and XMPP) platform, Avaya Aura Presence Services is designed to collect, aggregate, and publish presence from and to multiple sources and clients, serving as aAvaya ENGAGE 2023 – Orlando, Fla. 0. 290 Ratings. compare_arrows Compare. At the same time, communications-enablement of business processes isCloudTalk. Huawei. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. Avaya Aura Application Enablement Services (AE Services) Release 10. com, review the Service Description and/or Service Catalog (the latter can be. Even in the smallest configuration, the Avaya Aura platform provides an outstanding solution for maintaining resiliency and engagement capabilities. 2) was issued in September 2022. Avaya Aura Systems. Avaya Aura Platform. Avaya IP Office . Aura's Fraud resolution services include assigning you a dedicated case manager for 90 days. Huawei. By year end 2024, 55% of contact center providers will enable the development of an enhanced customer profile that will enable a more. In place today at enterprises around the world, the Avaya Aura Platform successfullyNew in Release 10. Avaya Aura® Platform – a set of seamless components that mesh together to provide comprehensive team and customer engagement solutions that deliver a meaningful impact to your business. The new platform, Avaya Aura 10, is now available. Avaya Enterprise Cloud provides a dedicated software instance hosted on Microsoft Azure for contact center and unified. Avaya Cloud Office integrates with Avaya Experience Platform as a single solution that provides value in the form of the total experience, regardless of how you handle customer interactions. Avaya Strengthens Canadian Footprint with New Ottawa Office and Enhanced Cloud Capabilities. We explore AI-powered solutions for integrated desktops and virtual assistants, in-the-moment data retrieval, real-time reporting, and an empowered workforce. 59 Reviews and Ratings. OTTAWA, ON & MORRISTOWN, NJ, USA – September 21, 2023 – Avaya, a global leader in customer experience solutions, discussed market momentum in one of its most important markets – Canada. Get more information and the developer downloads that were issued with this Avaya Aura Platform release. X). Order our 31861X Practice Questions Today and Get Ready to Pass with Flying. 1/5 stars with 176 reviews. This is the latest release of H. 0 was made generally available in August 2011; Service Pack 3 was issued May 2014. The solution allows users to offer personalized interactions to regular callers using advanced outreach algorithms and workflow. 0Description: Avaya Aura System Platform is based on CentOS and Xen Project hypervisor, providing the ability to maintain a virtual environment for hosting and monitoring Avaya virtual appliances. All ratings, reviews and insights for Webex Suite. 03/11/2022 09:46:15. EIS has teams for physical and information security, business continuity, industry certifications. Alliances. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs. Review the terms and policies associated with Avaya software and services. The meeting can be joined by a single URL click. Connect customer service across every touchpoint. Telefoon: 030 6097600. Avaya Aura Platform. According to Avaya’s marketing materials, Oceana is an omnichannel customer experience solution, a platform which offers contextual awareness and analytics across all customer touchpoints. We bought it because it was cheap compared to other solutions, and overall it has worked well for us. 1. N/A. We currently have, I think about 13,000 actual sets sitting on the desk. The A1 SIP Platform provides PSTN access via a SIP trunk connected to the A1 Voice over Internet Protocol (VoIP) network as an alternative to legacy analogue or digital trunks. The Avaya Co-Browsing Snap-in exposes a client-side JavaScript API that is used to access its services. User Review of Avaya Aura: 'We use it as the main Unified Communication platform. 1. Avaya’s Unified Communications as a Service (UCaaS) is a cloud-based solution that combines voice, video, messaging, and collaboration into a single, easy-to-use platform. PDF VERSION $68 $58 SOFT VERSION $20. 9 4 Reviews 1 more product Enterprise Networking and Communications - Others Reviews for 'Enterprise. – June 19, 2023 – Avaya, a global leader in customer experience solutions, is helping organizations around the world to future-proof their communications with Avaya Enterprise Cloud. Overview. Aragon Research predicts that by year-end 2022, AI-based contact centers will be able to identify the reason for a customer’s call 50% faster, saving time and money and improving user experience. Overall, Odigo is very balanced product in a competitive market. 1 55 Ratings (All Time) Rating Distribution 5 Star 44% 4 Star 45% 3 Star 11% 2 Star 0% 1 Star 0% Distribution based on 55 ratings 73% Would Recommend Customer Experience. Review the terms and policies associated with Avaya software and services. Avaya Aura Platform. better call management and increase of the SLA agreement service. Avaya Aura supportsAvaya Aura is a messaging and conferencing platform that allows you to communicate with people globally. Avaya Aura Platform helps you to transform the way you collaborate, communicate and serve your clients. by Seven2 (Odigo) "A highy recommended central tool for contact flows". Below shows the contact information for the country you selected. 4 was made generally available in December 2017. Compare Webex Suite to Avaya Aura Platform. Read reviews. 0 / 5 features. The Avaya Aura Platform provides the capacity to support up to 250,000 . 8. 4. This is not the latest release of the Avaya Aura Platform. hardware) to. 0. Avaya one-X® Client Enablement Services C. To learn more about this Avaya solution, email us at [email protected] of Avaya UCaaS. BSI. 0. A cloud-based customer contact service, CC Elite helps growing. Aura Perpetual licenses will no longer be Generally Available in the market. Quicker learning curve – One solution for the IT team and 3,200 agents to learn. The most reliable voice platform by far. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. 1 and Avaya Session Border Controller for Enterprise R10. This is not the latest release of Experience Portal; the latest release is recommended for new development. compare_arrows Compare. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. Connect powerful voice, messaging, and collaboration tools at any time, from anywhere, on any device. Avaya Aura supports virtually all media types and collaboration connections with aCompare Avaya Aura Platform vs Dialpad. UCaaS offers a number of benefits over traditional on-premises unified communications systems, including: – Reduced costs: UCaaS is a subscription-based. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. 0 was made generally available in August 2015 as part of Avaya Aura Platform Release 7. Reviews/ Ratings Overall. Industry: Healthcare and Biotech Industry. x Avaya Aura System Manager 7. Phone number: +1 (786) 331-0686. Avaya Global Software License Terms - Chinese. This makes it much easier to provide advanced call programming at. Avaya Aura Platform Release 10. Partner Locator. Box 341, Postal Code: 11835, New Cairo - Fifth Settlement - Cairo,MichaelHerman2. Avaya lets you keep what’s working—like Avaya Call Center Elite—and add what’s needed to your CX. See how Avaya Experience Platform makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for your customers and employees at every touchpoint. Be the first to provide a review: Review this Software. The ideas and insights below will help you develop a successful plan for migrating to Avaya Experience Platform that aligns with your business goals and objectives. 0. Users can enjoy a 90-day free trial. Application Enablement Services Communication Manager Presence Services Snap-in Session Manager System Manager Session Border Controller Looking for a developer guide, API or SDK? Search Downloads Go to Avaya Aura Platform Support & Forums About. Avaya offers NG911 technology that helps organizations comply with federal 911 requirements for phone systems and at the same time provides contextual information to call centers and first responders. See how you can create better experiences for both customers and staff. Communication Manager 10. Reviews/ Ratings Overall. EIS has teams for physical and information security, business continuity, industry certifications. Explore your options for communications innovation. The Avaya Aura Contact Center Elite platform is Avaya’s strategy for streamlining and improving the average consumer conversation. Avaya Aura Platform. Key features for developers include: Context Store REST API: used to create, retrieve, update and delete context objects via a simple, secure and open RESTful Interface. UniVoIP using this comparison chart. Application Enablement Services Communication Manager Presence Services Snap-in Session Manager System Manager Session Border Controller Looking for a developer guide, API or SDK? Search Downloads Go to Avaya Aura Platform Support & Forums About. 89%, Google Marketing Platform with 21. They also now expect every business product and service to adapt to meet their unique. The Avaya Aura Platform is cost-effective to implement and expand to match your growth objectives, with a browser-based console for managing all users and system connectivity enterprise-wide. MORRISTOWN, NJ, USA – September 8, 2023 – Avaya, a global leader in customer experience solutions, today reported strong market momentum for the months. 4 stars with 2849 reviews. TrustRadius is the site for professionals to share real world insights through in-depth reviews on business technology products. It comes packed full of applications to ensure that today’s brands can collaborate and communicate in a structure that suits them. DevConnect. Avaya ENGAGE, New Orleans, LA. Read Full Review. You also can print out 77201X pdf to learn. And all of those right. Industry: Insurance (except health) Industry. 2) was issued in September 2022. This rating has decreased by -7% over the last 12 months. Perhaps in the future, either Avaya, or some kindhearted individual will post complete step by step instructions for the Aura 7. com, review the Service Description and/or Service Catalog (the latter can be. Earning or renewing the Avaya OneCloud™ UCaaS Design (ACDS - 3186) going forward Avaya recommends to take the new courseware and requires an individual to pass the new exam. I am especially excited about our recent release of an innovative new architecture for media processing in the Avaya Experience Platform™, our CCaaS. Integration Platform as a Service (iPaaS) Managed Detection and Response (MDR). We partnered with Frost and Sullivan to define immediate solutions to help remote contact center agents improve customer and employee experiences. Avaya reviews and ratings from users. DevConnect. Refer to Avaya Aura Call Center Elite Fact sheet from product. The top three of Avaya Aura’s competitors in the Team Collaboration category are Atlassian Cloud with 21. The Avaya Aura Platform provides businesses with a way to foster collaboration, boost productivity and improve performance. Avaya Aura. Overview; Product Rating Most Used By Product Summary Starting Price; Avaya Aura. For more reviews and. Joined: Jun 20, 2005. Compare Avaya Aura vs. 22 verified user reviews and ratings of features, pros, cons, pricing, support and more. The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA. Avaya Aura Review | Delivering Value for Wyoming State Government. x Avaya. Sep 15, 2022. Avaya Aura platform is a company wide reliable system, once configured just relax.